Operations Manager
OPERATIONS MANAGER
If you're a great manager, love getting things done
and are strategic about optimizing processes, come join our team!
POSITION
DESCRIPTION
Reporting to the CEO, the Operations Manager is responsible for providing managerial and organizational services to the CEO and the StartupHQ Team.
The position serves as the first point of contact for StartupHQ’s customers including incoming inquiries, day-to-day correspondence with customers, the team, and our partners and collaborators.
This role requires top-notch communication skills, exceptional organizational abilities, leadership as well as outstanding customer service skills.
LOCATION
✓ Worldwide
HOURS
✓ Flexible/ TBD
ROLES & RESPONSIBILITIES
✓ Schedules & conducts calls & writes emails with potential clients and follows up
✓ Maintains and organizes files, data, notes and finished Business Plans & Projects
✓ Manages the project calendar
✓ Schedules clients with corresponding Business Plan consultants
✓ Manages each Business Plan project helping in the communication between the Business Plan consultant and the client
✓ Writes, prepares & publishes blog posts, email campaigns & social media posts
✓ Prepares & edits graphics and documents
✓ Edits & maintains StartupHQ website (no coding knowledge needed)
✓ Attends conferences, meetings & industry events
✓ Plans and coordinates both in-person & online events
✓ Assists CEO & Team with various tasks, functions & duties that may be assigned
PROFESSIONAL SKILLS
Communication, writing, scheduling, organizing, managing, customer service, sales, travel logistics, business savy, passionate about entrepreneurship.
PROGRAMS & TOOLS
✓ Google Docs/Drive/Gmail
✓ MS Office PowerPoint Word Excel
✓ Apple Keynote, Pages and Numbers
✓ Acrobat Pro
✓ InDesign, Photoshop, Illustrator and other Adobe programs (preferred)
✓ WordPress (preferred)
✓ Trello (preferred)
PERSONAL SKILLS
✓ Meets deadlines & exceeds expectations
✓ Growth mindset and takes critique well
✓ Team player
✓ Organized & reliable
✓ Takes responsibility
✓ Sense of humour
APPLICATION INSTRUCTIONS
01. Fill out the form below to apply
02. We review your application and reach out to those we’d like to move forward with. Please don’t be discouraged if you don’t hear from us! We’re always looking for new talent so be sure to check out and apply for our newest openings.
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